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Terms of Service

Effective Date: June 1st, 2025

Welcome to Flutterby Creatives. These Terms of Service (“Terms”) govern your use of our website and engagement with our design services. By accessing our site or entering into an agreement for services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Services Provided

Flutterby Creatives (“we”, “our”, “us”) offers branding, website design, and digital strategy services. The scope of work will be outlined in a separate proposal or agreement for each client project.

2. Client Responsibilities

To ensure a successful outcome, you agree to:

  • Provide all requested materials (e.g., content, images, branding files) in a timely manner

  • Review and approve work within mutually agreed timelines

  • Communicate promptly and clearly during the design process

We are not responsible for delays caused by client unavailability or lack of materials.

3. Payment & Refunds

  • A non-refundable deposit may be required to begin your project.

  • Final payment is due upon completion and before delivery or launch of the final product.

  • No refunds will be issued for completed work or once design services have been rendered.

We reserve the right to halt work if payments are not made according to agreed terms.

4. Revisions

Each package includes a set number of revisions, as detailed in your agreement. Additional revisions will be billed at our current hourly rate unless otherwise stated.

5. Intellectual Property

Upon full payment, you will receive the rights to use the final approved designs for your business. Flutterby Creatives retains the right to showcase completed work in our portfolio and promotional materials.

Raw files (such as layered design files or original source files) may be provided upon request and may be subject to an additional fee.

6. Third-Party Tools & Hosting

We may recommend or integrate third-party platforms (e.g., hosting services, CMS, fonts, stock imagery). You are responsible for any costs associated with these tools and for maintaining accounts in good standing.

Flutterby Creatives is not liable for issues caused by third-party services.

7. Limitation of Liability

To the fullest extent permitted by law, Flutterby Creatives will not be liable for any indirect, incidental, or consequential damages resulting from your use of our services. In any case, our total liability will be limited to the amount paid for services rendered.

8. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason, including but not limited to abusive behavior, unethical requests, or failure to comply with these Terms.

9. Termination

Either party may terminate a project in writing. Work completed up to the date of termination must be paid in full. Files or deliverables will not be provided until the final balance is settled.

10. Use of Website

By using this site, you agree not to:

  • Copy, modify, or distribute content without permission

  • Use the site for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

We may suspend or terminate access for any violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Montana, without regard to its conflict of law principles.

12. Updates to These Terms

We may update these Terms at any time. Any changes will be posted on this page with the revised effective date. Your continued use of our services after changes indicates your acceptance of those changes.

13. Contact Us

For questions about these Terms or your service agreement, please contact:

Flutterby Creatives
designer@flutterbycreatives.com